This training course will introduce you to new skills that will help increase your performance and the support you offer your team, department and manager.Medium of Instruction: English Duration of the program: 16 hours“The New Manager” is an intensive 2-day training program designed to equip new managers with essential skills and knowledge needed to excel in their roles. The course focuses on key management principles, effective leadership techniques, and practical strategies for handling common managerial challenges.
- Understanding management fundamentals:
- Understand the primary roles and responsibilities of a manager.
- Learn how to establish clear goals and expectations for your team.
- Improve your abilities to encourage, lead, and assist your team.
- Use excellent communication and decision-making strategies.
- Understand team dynamics and how to create a pleasant team environment.
- New Managers or Supervisors
- Team Leaders transitioning to a managerial role
- Mid-level professionals looking to enhance their managerial skills
- Employees identified as high-potential future managers
Foundations of Management
- Introduction to Management
- Definition of management
- Roles and responsibilities of a manager
- Key management skills and competencies
- Effective Communication
- Importance of clear communication
- Active listening techniques
- Providing constructive feedback
- Handling difficult conversations
- Team Building and Leadership
- Understanding team dynamics
- Motivating and inspiring your team
- Delegating tasks effectively
- Building trust and rapport
- Time Management and Prioritization
- Setting goals and priorities
- Time management techniques
- Avoiding procrastination
- Balancing workload and managing stress
- Decision Making and Problem Solving
- Steps in the decision-making process
- Problem-solving strategies
- Critical thinking and analytical skills
- Managing risk and uncertainty
Practical Application and Skills Development
- Performance Management
- Setting clear expectations and goals
- Conducting performance appraisals
- Handling performance issues and conflicts
- Encouraging professional development
- Change Management
- Understanding the change process
- Communicating change effectively
- Managing resistance to change
- Supporting your team through transitions
- Conflict Resolution
- Identifying sources of conflict
- Conflict resolution styles and strategies
- Mediation and negotiation techniques
- Maintaining a positive work environment
- Legal and Ethical Considerations
- Understanding employment laws and regulations
- Ensuring workplace ethics and compliance
- Addressing discrimination and harassment issues
- Wrap-Up and Action Planning
- Reviewing key learnings
- Developing an action plan for implementation
- Setting personal and professional goals
- Q&A session and feedback
- Additional Considerations
- Interactive Elements: Incorporate role-playing, group discussions, and case studies.
- Materials Provided: Manuals, checklists, and templates for managers to use.
- Follow-Up: Offering ongoing support or coaching after the training.
How you benefit attending this program?
- Increased Confidence: Participants will acquire confidence in their managing roles via hands-on experience and comprehension of essential management principles.
- Practical techniques: Participants will learn practical techniques that they may immediately use to their managing responsibilities, increasing their effectiveness.
- Networking Opportunities: The training allows her to network with her new bosses and exchange experiences and thoughts.
- Career progress: Developing good management abilities may lead to professional growth and progress within the business.
How your company benefits by sponsoring you to this program? By sponsoring you to this program, your organization will be able to:
- Enhanced Leadership Capability: New managers will learn the skills required to effectively lead teams, resulting in better team performance and productivity.
- Increased staff Engagement: Better management techniques are likely to boost staff morale and engagement, lowering attrition rates.
- Improved Operational Efficiency: Effective time and resource management will result in more efficient operations and greater alignment with corporate objectives.
- Reduced Managerial Mistakes: By acquiring important management skills, new managers may avoid frequent traps and make better judgments.
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.
